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AP Processing (Vendor Servicing) Multi-entity business with sister companies
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What to learn from this
Four of eight pains sit at two steps. Vendor Verified and P.O. Reviewed are where this process bleeds. Fix vendor onboarding and PO creation upstream and half the pain disappears downstream.
Generate SOP Triage Results 1 ANALYZE why specific company invoices aren't syncing correctly. 2 DESIGN & IMPLEMENT a method to consolidate vendors and train on a new naming convention. 3 DESIGN & IMPLEMENT a vendor onboarding process. 4 ENFORCE the SOP for forwarding invoices to the correct company AP account. 5 ANALYZE why POs are not being received in a timely manner. 6 ANALYZE why pricing in Sage does not match vendor pricing. 7 ENFORCE procurement to create POs correctly. 8 TRAIN & ENFORCE vendors not to accept orders without a PO number. Remedy types
Project-size remedy
Action-size remedy
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Action-Result Map · AP Processing (Vendor Servicing) LEGEND
000 → ACTION · solid work, numbered
000 (IF …) · decision, needs condition
⇢ · no work, never numbered
▲ friction pin · mapper initials
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