200 · Real workshop triage, anonymized.
New PO Process (Triage)
Multi-site car wash operator
What to learn from this
When most remedies are Design & Implement, the company is missing a process, not discipline. Write the policy first.
Triage complete
ADTE mix
A · Analyze2
D · Design & Implement10
T · Train2
E · Enforce1
The process doesn't exist or isn't understood yet: build before you train.