A new lens
A process is a process-whether it lives in a boardroom or a school district.
The training completely shifted my mindset. It taught me that a process is a process, whether it’s in a boardroom or a school district. The experience gave me a new lens to look at systemic pain points. Instead of just managing the friction, I see a simpler way to deconstruct it, isolate the root causes, and facilitate solutions that actually alleviate the burden on our educators and students.
I think anyone tasked with leading a team or managing a program would get massive value from the training. The biggest takeaway for me was realizing that you don’t have to have the solution pre-packaged. Your job is simply to facilitate the conversation and draw out the ideas. I highly recommend it because it takes the pressure off the leader to have all the answers, and instead provides a structured way to unlock the collective wisdom of the room. I absolutely loved it and look forward to how I can use this within my organization and in my own private ed leadership consulting.
School Administrator - Phoenix, Arizona
A whole-company mindset
The process became a forum for productive conflict.
When we went into the process documentation phase, I really thought it was more of a ‘transactional’ and ‘educational’ step in see the steps and how the overall processes were/weren’t working. That said, I think the Process Fixer ‘process’ has been a huge success in terms of teambuilding, especially in terms of providing a forum for ‘productive conflict’ and chipping away at individual silos and moving to a ‘whole company’ mindset. Great benefit that was/is needed in our companies.
CFO - Charlotte, North Carolina
Tools that travel
Useful tools. Shared language. A more engaged room.
Here are three key reasons why Process Triage training and workshops are a game-changer for any organization:
It’s for Every Industry. Healthcare, eCommerce, construction, consulting, you name it-this training has something for every industry. I sat in a room full of people from totally different fields, and every one of them walked away with many useful tools to apply to their business.
Teamwork Like You’ve Never Seen. This isn’t just about creating process maps (though those are super helpful). This workshop and training is all about getting your team to work together like a well-oiled machine. As they say in the workshop, “Those who write the plan don’t fight the plan.” Be prepared for your team members to come out so aligned that they practically finish each other’s sentences.
Fun and Practical. Derrick and Tim keep you on your toes with fidget toys, Legos, Play-Doh, and other weirdly effective tools. This is the first training where I didn’t see a single yawn in the room, let alone feeling like I needed a nap halfway through. You’ll be so engaged, you might even forget it’s technically work. Plus, you'll be applying new skills right away.
I give this workshop a solid 10 out of 10. It’s an experience everyone should have at least once-if not two or three times to truly master it and grow a business.
Candice Frazer - CRO Alpha Rev